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Terms & Conditions


Normal check-in time is from 14:00 to 17:00, but every effort will be made to accommodate earlier or later check-ins (if arranged in advance). It is however possible to drop off luggage prior to check-in if desired.


Checkout time is 10:00. Please tell us in advance if you require a later checkout and we will do our utmost to accommodate your request.

Room keys on arrival

During normal working hours the keys will be handed over to the guest after payment and administration. Special arrangements for key collection must be made for late arrivals.

Please contact the receptionist to make arrangements – contact details at the bottom of the page.

Room keys on departure

On arrival the receptionist will give you details on how to return keys when you leave.

Please close the main front door completely when leaving.

In the event that keys are not returned after check-out we request you to contact the receptionist to make arrangement for keys to be returned.

Lost key or damage to locks

The cost for replacement of lost room keys or damaged locks is applicable and a total amount of 10,000 HUF for lost keys and 30,000 HUF for lock replacement to be paid immediately.

Booking, Rates & Payments

Children under 6 – Accommodation is free of charge if the child stays with its parents in a room with no additional bed, i.e. when it sleeps in the same bed as its parents.

Children aged 6-12 are to pay full rate.

You must be aged 16 years or over to make a booking with us and you must be aged 16 years or over to stay alone.

If a customer arrives at the hotel and is under 18 years of age, the customer will not be permitted to stay alone.

Room rates include VAT and tourist tax.

The rates are stated on the website and are: “per person per night” for dormitory beds or bring your own tents and “per room per night” for all other room types.

There are three methods of booking & payment:

  1. Online booking using PayPal to checkout.
  2. Online booking using credit card to checkout (SimplePay).
  3. Online booking by choosing to send a bank transfer using the bank info provided.

A 50% deposit fee is required with booking, the remaining amount is to be paid upon arrival and before receiving the room keys. Pay upon arrival amount can be paid in cash or credit card.

Booking made with the option of paying by bank transfer are required to send the founds to our bank account within one week of the online reservation date. If payment is not received within this time frame the booking will be canceled.

We reserve the right to terminate any booking made where we have been unable to successfully receive payment from the customer on the date of payment being due.

Cancellations, amendments, refunds and no shows

There will be no refunds for early departures.

Teljes visszatérítés, lemondás vagy módosítás abban az esetben lehetséges, ha az eredeti bejelentkezéshez képest legalább 7 nappal korábban történik. A bejelentkezés előtt 7 vagy kevesebb nappal történő lemondást nem áll módunkban visszatéríteni.

If you do not arrive at the guesthouse on the scheduled date of arrival, you will be deemed to be a ‘no show’ and your booking will be cancelled and in accordance with our cancellation policy no refunds will be made to the customer and all the payment will be charged.

Termination Policy

We reserve the right, at our discretion, to terminate, without notice, an individuals stay where deemed necessary through unacceptable behavior or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our non smoking policy may constitute termination).

In such circumstances any outstanding account must be settled, no refunds will be made.

Maximum occupancy

You must not exceed the maximum specified occupancy for the room type which you have booked. The maximum occupancies are set out below.

You will need to speak directly to the receptionist to confirm availability of spare beds.

We do not permit people under the age of 16 to stay in our guesthouses alone. You must not leave under 18s unattended in any rooms or public areas at any times.

Double rooms
2 adults; or
1 adult and 1 child (under 18)

Triple rooms
3 adults; or
2 adult and 1 child (under 18)
1 adult and 2 children (under 18)

Single rooms
1 adult only

Dormitory bed
1 adult; or
1 child (when accompanied by an adult staying in another bed in the same room)

Small tent
2 adults; or
1 adult and 1 child (under 18)

Large tent
4 adults; or
3 adults and 1 child (under 18);
2 adults and 2 children (under 18);
1 adult and 3 children (under 18).

Smoking, intoxications and meat products

Smoking is completely forbidden inside any of the guesthouses or their grounds.
Consuming intoxicants of any type (drugs and alcohol) is completely forbidden inside any of the guesthouses or their grounds.
Meat, fish and eggs are completely forbidden to be stored or consumed inside any of the guesthouses or their grounds.

Personal conduct

Our guesthouses are facilities for spiritual seekers – we request all guests to follow the basic principles whilst staying with us.

  1. No meet eating, including eating fish or eggs on the properties. (Please also do not bring these items in to the guesthouses)
  2. No gambling, online or offline.
  3. No intoxications, including smoking, drugs or alcohol.
  4. No sexual activity.

Guest rooms

Please do not use flammables for heating, cooking or the like, irons, candles, etc, in the guest room or corridors without the consent of the receptionist.

Cooking, eating and storing food in the rooms is not allowed.

Please do not use guest rooms for business activities or for any purposes other than accommodation use, without the consent of the receptionist.

Valuables, security and storage

The management is not responsible for lost items. Please lock the doors when you leave.

Although the guesthouse management takes responsible steps to ensure the safety and security of all guests and their possessions, guests retain final responsibility for their own safety and security.

Keep rooms locked at all times when absent.

Guesthouse security and property

You must not bring any potentially hazardous or otherwise dangerous items on to our premises.

You must not damage or interfere with any items belonging to us. If you do so we may terminate your booking. You must bring any damage to our guesthouses or property to our immediate attention. We may either (at our sole discretion) request the immediate re-payment of our reasonable costs during your stay or instruct a third party to contact you after your stay to recover the reasonable costs for any repair, replacement or specialist cleaning we incur if you damage our hotel or property. If you request it we will send a breakdown of these costs to the address used for the booking.

Cooking equipment including but not limited to microwave ovens, fridges, deep fat fryers and toasters must not be operated by you in the guesthouse. We provide a toaster oven in the common kitchen at the Kamala guesthouse. Water boilers can be provided for the rooms upon request.

Parking areas

Parking is available free of charge for all guests.

Gurudeva Bhavana guests are not permitted to park next to the accommodation – they must park in the Gauranga square in front of the temple.

For packing in and out you may unload next to the accommodation for a maximum of 20 minutes before parking in Gauranga square.

Kamala guesthouse guests can park in front of the accommodation or in the courtyard next to the building.

Do not leave any valuables inside your car while it is parked. We cannot accept responsibility for the loss or theft of any such articles while your car is parked.


Please do not use the toilets in any guesthouse to flush cotton buds, tampons, sanitary pads or any other material, other than toilet paper. . Charges will occur for any blockage.

Respect to other guests

The use of TV’s and radios are not permitted in any of the guesthouses.

Please avoid making noise or disturbing the other house guests, musical instruments, and/or any other source of amplified sound shall be played at a volume that shall not disturb or annoy other guests. We also request the guests to restrain from making any noise outside the building, in the courtyard or directly in front of the building.

If we receive complaints, you will be given a warning. Further complaints are subject to the termination of stay. We reserve the right to end a reservation if a guest becomes a disturbance/nuisance to others including management. Please respect the guesthouses and their occupants.

Pets & Guide dogs

Pets are not allowed in any of the guesthouses.

Facilities for guests bringing guide dogs and hearing dogs are limited to the Kamala guesthouse – they may be brought free of charge; please notify the receptionist in advance that you are intending to bring such dog(s) with you. Contact details at the bottom of the page.

Our Liability

We will not be liable for any losses which are not caused by either a breach of these terms by us, our non-compliance with our duties under applicable legislation or our negligence.

We will also not be liable for any losses which were not foreseeable to both parties when the contract was formed. Loss is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen for example if you discussed it with us during the booking process.

We take no responsibility for unaccompanied minors.

Loss is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen for example if you discussed it with us during the booking process. We want to provide a safe and secure environment for your stay and where necessary we will take appropriate security measures. If an incident occurs during your stay resulting in theft, loss or damage of your property we will carry out an internal investigation.

Your Liabilities

We will hold you responsible for any damage or loss caused to our property by your acts or omissions, default, accident or neglect. By booking with us you agree to indemnify us and to pay us on demand an amount reasonably required to make good or to rectify such damage or loss caused by you. Normal wear and tear are excluded.

Please report any accidents or incidents to the guest house management in connection with any property damage.

General incapacity

Venu Kft guesthouses cannot be held liable if any of the following events or conditions prevents the guest house from fulfilling its obligation to guests. However, the guest house will take necessary steps to minimize disruption and discomfort to guests under these conditions:

  1. Unanticipated interruption to electricity, water, wifi, sewage to and from the guest house;
  2. Fire, frost, flooding, wind or any other force major event.

Environmental Policy

The Krishna Valleys / Venu Kft Guesthouse is dedicated to the protection of our planets resources and would encourage our guests to help us by:

  1. Switching off lights when not in use;
  2. Ensuring that taps are always turned off after use;
  3. Avoiding the unnecessary use of waste paper
  4. – just use what you need!;
  5. We will sort the recyclable rubbish collected from guest rooms i.e. paper, plastic, metal and glass;

We thank you in advance for your comprehension and co-operation.

Privacy policy

Your personal information is used solely for booking your accommodation and keeping in contact with you – your personal information will not be shared, sold or released to anyone else, and is protected in a secure online environment.

When you pay by credit card you acknowledge the following personal data stored in the user account of Vénu Kft (H-8699 Somogyvámos Fő u. 38.) in the user database of krisnavolgy.hu will be handed over to OTP Mobil Ltd. and is trusted as data processor. The data transferred by the data controller are the following: your name, e-mail, phone number, billing address. The nature and purpose of the data processing activity performed by the data processor in the SimplePay Privacy Policy can be found at the following link: http://simplepay.hu/vasarlo-aff http://simplepay.hu/vasarlo-aff


Krisnavolgy.hu website uses cookies on our webpages to:

  1. maintain your session and required details when you browse the Krisnavolgy.hu website, during account registration and during the booking process (session cookie)
  2. Collect website usage data for statistical/analytics purposes (analytics cookie).
  3. Direct you to the correct landing page based on your geo-location (geo-targeting cookie).

You may instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites that you visit. The Krisnavolgy.hu website will not function properly if cookies are disabled.

Wi-Fi Access

There is access to free WiFI is all guesthouses. Guests to our camping grounds are welcomed to use the terrace for internet access.

Under no circumstances may you use our internet services for illegal activities.

If in the event of no WiFi being available for any reason, we will try to restore the service as quickly as possible.

We will not be liable for any loss or damage due to Wifi outage or network outage.


Most common questions are answered in our FAQ section of the website – please check their first to see if we can answer your question – if you still need to contact us, then please use the contact info provided at the bottom of the page.

Feedback & Complaints

We are open to feedback and constructive complaints. Please feel free to contact us by using the contact info at the bottom of the page.
You can also contact the receptionist during your stay with us. We will not accept complaints from any third party, be it a resident on the farm or one of the temple tour guides. If you wish that your complaint be addressed please contact us directly with your concern.